Mitsubishi Electric India has released new Extended Warranty Contract, called as “EWC” for selected Computerized Numerical Controllers, known as “CNCs” products recently. We are assuring to provide prompt response, reliable technologies, and a user-friendly support system that ensure a better after-sales service for our clients across the world.
The Extended Warranty Contract includes the Field support, Online technical support over the phone and email by Mitsubishi’s staff members, provision for spare parts, and assurance for Lifetime support.
The CNC covered under the extended warranty contract are mentioned as:
For Economicalcontroller (E70/E80 series with Turning/Grinding/Gantry Machines)
For Standard Controllers (M60/M70/E70/M80/E80 series) and for*MAZATROL (M64 series)
CUSTOM: For Windows/Customized Controllers of Japanese Machine tool builders (Yamazaki Mazak Corporation /DMG MORI CO., LTD./CITIZEN MACHINERY CO., LTD./Kitamura Machinery Co., Ltd.etc.) including C70/C80 series and of Taiwanese Machine tool builders (SHE HONG INDUSTRIAL CO. LTD. etc.)
MAZATROL is Yamazaki Mazak Corporation’s Customized Controllers.
The EWC will accompany a brief discount and special payment terms. The contract will cover in detail the parts and services including, specific selected parts for Spindle motor, Servo system, CNC unit & Amplifiers, and others.
The characteristics that make Mitsubishi’s new EWC stand out includes:
- Priority Response
- Low Running Cost
- Low EWC Price
- Lower Breakdown Time
- Free Inspection Visit
- No Hidden Costs
- CNC Service Support 24 Hrs. (Optional)
Masaya Takeda, General Manager, CNC Systems, Mitsubishi Electric India Pvt. Ltd. stated: “Mitsubishi Electric CNC believes in improvising the mechanism that delivers prompt responses and provides reliable technologies with a user-friendly support system. Through the new Extended Warranty Contract, we are trying to address the maintenance issues that manufacturers face with their CNC machines and machines that are not running efficiently. We will continue to support the Indian manufacturing industry like we have been doing for the past 20 years. Our commitment is not only to be polite, accurate and responsive but also continue to be an aggressive companion by staying close to customers who are opening up new markets.”