Tata Power, one of India’s largest vertically integrated power companies, has recently announced its collaboration with Salesforce, the world’s no.1 AI CRM, to digitally transform its rapidly expanding Rooftop Solar (RTS), EV charging, and smart home solutions businesses.
The collaboration reinforces Tata Power’s long-term clean energy roadmap aligned with India’s net-zero ambitions by establishing a secure, intelligent, and fully integrated clean energy ecosystem powered by AI, automation, and data-driven insights.
The platform will enable scalable growth, deeper partner and customer engagement, and operational excellence across the renewable energy value chain.
As part of this transformation, Tata Power has deployed Agentforce Sales, Agentforce Service, and Agentforce Marketing across its renewable energy subsidiary, Tata Power Renewable Energy Limited (TPREL).
The Salesforce platform powers intelligent, AI-enabled workflows that enhance visibility, accelerate decision-making, and create seamless omnichannel – experiences driving efficiency, agility, and service leadership at scale.
Commenting on the collaboration, Dr Praveer Sinha, CEO and MD, Tata Power, said, “Tata Power is leading India’s green energy transition by scaling rooftop solar nationwide, expanding EV charging infrastructure, and advancing intelligent energy management solutions. As we accelerate this growth, digital capability is a critical enabler of scale, speed, and customer trust. Leveraging Salesforce’s AI-powered platform, we are transforming customer and partner journeys with greater transparency and agility, while strengthening operational excellence. Together, we are building a future-ready clean energy ecosystem that advances India’s net-zero ambitions.”
