The Mumbai Distribution team of Tata Power, one of India’s largest integrated power company was honoured at the recently held 7th CII National Excellence Practice Competition 2019 event held in Bengaluru. The team won the Theme of ‘Digitalisation’ practices in the sector of services under the stream of ‘Public Services’.
Manoj Gupta, Head – Customer Relationship Management, Tata Power Distribution (Mumbai) received the award on behalf of the company presented by Arun Y (Sr Director, Capgemini) and K Balasubramani (GM – Manufacturing, Triveni Turbine Ltd).
While the manufacturing sector was represented by streams of process industries, engineering industries and infrastructures this year, the streams of IT & ITeS and Public Services represented the services sector. Each stream presented three awards with a focus on deployment of the successful case studies and methodologies in the areas of digitalisation and community projects.
Speaking on this achievement, Praveer Sinha, CEO and MD, Tata Power, said, “We are privileged to receive this award and are extremely proud to be recognised by a foremost industry association like CII. Such awards encourage us to provide more and more superior customer service thereby, achieving excellence in distribution business.”
Other top honourees in services sector under the stream of public services were Max Healthcare (1st Runner up) and Apollo Hospital (2nd Runner up).
