Tata Power Delhi Distribution (Tata Power-DDL) has been adjudged as the ‘Industry Leader’ for crossing landmark score of 650-plus in its Tata Business Excellence Model (TBEM) assessment 2017. The award was presented by Ratan Tata, Chairman Emeritus, Tata Sons and N. Chandrasekaran, Chairman, Tata Sons to Praveer Sinha, Chairman, Tata Power-DDL and CEO & MD, Tata Power and Sanjay Banga, CEO, Tata Power-DDL at the JRD QV Award function held recently at the National Centre for Performing Arts (NCPA) in Mumbai.
The Tata Business Excellence Model (TBEM) matrix has been conceived to deliver strategic direction and drive business improvements at the Tata Group. Aimed at enabling Tata Group companies capture the best global business processes and practices, the model invests Tata Group companies with the inherent dynamism to evolve and keep pace with ever-changing business performance parameters. The main objectives of the TBEM assessment methodology is to enhance value for all stakeholders and contribute to marketplace success, maximise enterprise-wide effectiveness and capabilities, and deliver organisational and personal learning. TBEM’s core values and concepts are embodied in leadership, strategic planning, customer focus, measurement, analysis and knowledge management, workforce focus, operations focus and business results.
With this recognition, Tata Power-DDL has now joined the elite club of Tata Group Companies with 650-plus score, the others being Tata Steel and TCS.
The recognition for ‘Industry Leader’ demonstrates Tata Power-DDL’s exemplary work towards the reduction in AT&C losses, adoption of technological breakthroughs for improving customer services and reliability of power to world-class levels and empowerment of the community it serves through its focused social innovation initiatives.
