We at System Protection, are very proud of our approach of looking at problems in a 360 degree manner, rather than just looking at the symptoms and providing pain killers. I have been very inspired by “The Checklist Manifesto” by Atul Gawande that has led to improved processes in hospitals saving many human lives. Through two decades of operational experience, one of the things we are most proud of is, how we have been able to incorporate the principles of “The Checklist Manifesto” across all our practices and service offerings.
With this approach, some of our annual maintenance offerings with select clients include detailed diagnostics and power quality audits. With the diagnostic results, we have not only fixed problems before they happen, but have also worked closely with our clients to strengthen their maintenance schedules and checklists to minimise the risk.
Power System Design and Relay Settings may be your weakest link
We at System Protection, have often been consulted by our clients on strategic identification of critical assets and dependencies in ensuring stable and no-downtime operations.
We come across various industries where after initial set-up, expansions took place rapidly and haphazardly, and then all the initial design data got compromised. This eventually leads to many issues, in particular the operational stability of the assets, such as mal-operation of relays and eventual break-down of motors, transformers, generators, grid, etc. And sometimes, due to non-operation of protection devices, the equipments fail because of burning/flash-over, and such. This can well be addressed by re-assessment of the design details with expanded network.
Across several industries – cement, metal, chemical, oil & gas, FMCG, renewables and more – we have helped our clients by providing intelligent insights with our detailed audits, protection studies, inspection, diagnostic checks combined with periodic maintenance to document the overall health of their own systems, and thus their processes. To then mitigate risk, we have worked with them deeply to change and optimise their operations with new philosophies that shift the stance to proactive measures. This along with strong reactive measures already in place ensure that the downtime risk is minimised, and even when it occurs fault identification and resolutions happen very quickly, and they remain isolated.
Use our Retrofitting Solutions to meet your upgradation goals – within a budget
As the new technology emerges and the industries adapting to automation in almost all the areas of their operations, we walk together with our customers to achieve this objective by offering cost-effective retrofitting solutions of relays, circuit breakers, energy management systems, and many more.
Besides automating the processes, our Retrofit Solutions also offer flexibility to a running unit where change of complete system may not always be possible due to various operation related constraints, especially for Busbar and Circuit Breaker retrofitting assignments. Our expert team does the detailed analysis, pre-engineering, optimisation and then execute in such a way that it requires minimum shut-down. And this has won us accolades from our customers.
With budgets cuts in place, our clients have often come back with a longer list of requirements but with curtailed budgets. Of course, they put us in a tough spot. But given that we aim to ensure that our clients can run their businesses very smoothly, we have created a collaborative approach of work where our team of domain experts work with the client teams very closely to optimise and address appropriately, even with curtailed budgets. Those in managerial and leadership positions have expressed great impact and increased ROI within their teams after having worked with us as opposed to their teams just going through theoretical training and upskilling.
“Anything less than a 3600 audit and resolutions of issues from the root cause will continue to be an open risk for downtime…”
Deploying experience & expertise to ensure high impact for our clients
Quite recently, our team was called urgently to a client site in Chhattisgarh to identify the root cause of failure of their 10 MW, 11 kV Generator. In a short period of time, our team figured out that the Relay and GCB were tripped on NPS protection, which is unusual since it’s the last line of defence. Through a detailed analysis and root-cause tracing, NCT wiring was found to be the culprit for the Generator and Stator burn-out. Additionally, it was discovered that 51S (Stator EF Protection) did not operate due to non-wiring of the NCT secondary to Relay, and various configuration related issues in many relays. All this analysis and remediation eventually helped save two generators deployed at the site saving on huge costs.
With the continuous learning approach, our job does not just end here. We compile all the data and publish Case Studies to help industry learn from such events. From the feedback of our clients, sharing of this knowledge has saved many electrical assets such as Generators, Transformers, Motors, etc.
We have aligned our mode of operations to be available 24 x 7 for all emergencies to our clients. Our team has been deployed on field in less than 2 hours on many occasions. Where needed and possible, our expert teams have also helped clients get many issues resolved on phone, and we have made special door-deliveries by our own engineers of items urgently required.